Smoked Series Beaker Water Pipe

I literally hate to be this person but at this point, it is what it is.

I initially ordered this item nearly a month ago. What I received in the mail was not this item. It was the Marley Natural Walnut pipe. Not wanting to go through the trouble of having to ship it back, especially during COVID, I decided to keep the piece and just let it it slide. After it’s first use, the pipe started leaking causing the detachable mouth piece to no longer function properly thus leaving the pipe useless. I contacted support, who finally responded with usual apologies, don’t worry about it shipping the damage piece back, here’s a gift card with the balance of your purchase. So still wanting a functional piece and wanting it ASAP given the fact that it’s my main consumption method, I ordered this piece again and with two day shipping. Get the order confirmation and one week later, still haven’t gotten this product. Contacted support again, is this ever going to ship? Finally they get back to me and state, yes this item will ship within 48hrs. Ok cool, here’s the problem it’s been a week from that contact, and I have yet to see any communication that this item has shipped. So one month from my initial order, I still have no Marley Natural Smoke Bong. 🤦🏾‍♂️ Idk if it’s in stock... idk if it’s been discontinued.... idk anything because all it tells you is we’re getting your order ready. I think anyone would agree I’ve been wayyy too patient. Hopefully I’ll get a response by the end of the…