Received with cracks in stem and they will not replace!
Received around June 28th and still not received replacement. I sent pictures and they said they could not replace (out of stock), so gave me two other options which I picked one and now its been close to 40 days since then and nothing! I followed up recently and they didn't bother to look at previous emails and asked me to start whole process over like nothing happened!
Hey TH, We apologize for the negative experience 😞 Our support team is available Monday-Friday, 10 am - 6 pm EST. Please contact us and we'll be sure to take care of any issues with your order promptly!