I received it and read directions. Please keep in mind that I'm 57 and haven't smoked in 30 yrs. Chronic pain has made it necessary. The device comes well package, well wrapped, all parts are there. It would be better if the wording was not so choppy. It's as if someone did a translation from one language to another with out placing it in proper context. It is simple to operate once you get it figured out. It heats well. The inhale is good. It does take time to charge. Overall it's worth it. Thanks for asking.