The piece was beautiful when it arrived in the mail, with no painfully obvious problems. However, when I got over the initial beauty and looked underneath at its functionality, I found a few core issues. First off, the dome splashguard was bent, not a big issue but not aesthetically pleasing. The big issue that ultimately led to me being dissatisfied was the glass on the inside of the chamber which prevented the downstem being inserted. When that piece was attached, part of it overlapped with the hole where the downstem goes, which created a dead end instead of allowing the downstem to pass into the chamber. Over the course of an hour I filed and sanded it down to get it to a workable state. I was able to slide it in, so I took my first and last bowl of this bong. When attempting to pull the downstem out, the slits on the end got stuck on the glass and put it in a fragile place. Finally, when I pulled it out softly and it caught, I pulled too hard and it ended up breaking into about 10 pieces in my hand. This was an expensive piece to break on the first smoke session and ended up costing me. Beware of the dangers of buying online and best of luck to everyone else!
We apologize for the negative experience
Our support team is available Monday-Friday, 10 am - 6 pm EST.
Please contact us and we'll be sure to take care of any issues with your order promptly!